Customer Testimonials
I have been having a lot of issues with my car. That's really not that good but the service by the lady has been exceptional and they have taken care of me every time I've had a bad situation.
Quite professional and accommodating with financing. Overall, it was a very inviting experience. I would gladly do business with them again.
The fastest purchase we have ever had at a car dealership. In & out with in no time. Henry was the best and most down to earth guy with no purchase pressure. We would highly recommend 10 out of 10.
Henry was very helpful and went of his way to help out with the purchase of our vehicle ????
I was happy with the quick turn around on my cars issue. However, I was not happy with the lack of communication. I appreciate the text updates, but once there is a diagnostics, there should be a call from the writers, explaining the issue and what needs to be repaired. I received a vague text message with the amount of the repair. So then I had to call and follow up with the writer on what it all meant. Also, in that same text message, I received an amount of 585.95 plus tax for the repair. There was never mention of ... Read More DealerRater - Aug 20, 2026
I had an exceptional experience with Lou Cerota. He was professional, knowledgeable, patient, and genuinely attentive to my needs. He made the entire process smooth, comfortable, and stress free without ever making me and my husband feel pressured. Lou's excellent communication and outstanding customer service truly made a difference. I highly recommend Lou & Pellegrino Buick GMC to anyone looking for a trustworthy and personable sales professional at Pellegrino Buick GMC. Lou you're the best!!
I would also like to say thank you to Bryan for recommending different warranty options as he was also knowledgeable and patient because ... Read More DealerRater - Aug 19, 2026
We have been purchasing our vehicles from Lou Cerota for over 25 years. Lou is honest and highly knowledgeable and will go above and beyond to meet your needs. Always a pleasure doing business with Lou. If you want a smooth, enjoyable car-buying process, go see Lou.
I usually hate doing reviews butttt…… my experience was so good I had to. Henrey to care of me very well. So well I think I gained a new friend. I promise it wasn’t just because he got the sale. It was his personality period. He even picked me up to come get my car. I appreciate you guys. Thank you. Sincerely Mrs Turay. My next car I will probably be returning there!
I love coming to this dealership. I wouldn't go anywhere else. Keep up the good work
I was very satisfied it was quick. The lady who took me in was knowledgeable no.
Great people to work with. Very easygoing and fast with the process. Will be back again to do business
I was there for service, equipment to be installed on my vehicle. After 3 hours we were told the part was incorrect and we have to reschedule.
The staff is friendly and courteous. And they want to help. And they took the time to explain the problem and acknowledge the parts of my car that might need to be recalled back and told me they would keep in touch.
They are great and explained everything Toni was also very great and professional and answered all your questions.
Great dealership to buy a new car.No waiting around for hours they are straight and to the point. Make sure you see Henry he is awesome. The finance guys were great too. Thank you again.
They kept fixing my xxx truck after numerous oil leaks under warranty The people at the service department desk are great. They do good work coordinating constant repairs on the piece of xxxx truck
I’ve been using Pellegrino for services since purchasing my car there 6+ years ago. Toni always provides friendly service. Prices are reasonable.
The way my truck was treated both times I went in there, I will not be back there or tell anyone else to go. I get truck back with grease on the outside, silicone all over seats, handle broken, trash on floor, and etc. this has happened both times it went in. Never again. The service advisor Toni did help. Nothing bad to say about her. I was supposed to be contacted by Craig, the sales manager i believe and did not hear a peep from him. By the way, my truck was purchased brand new and they treated it ... Read More DealerRater - Aug 9, 2026
Service department was very good as always. Work was well done and communication very good.
We had such a great experience at Pellegrino GMC. Henry was very professional and knowledgeable. Justin from service took care of the vehicle and explained everything we needed.
Needed to have a few things checked out along with normal maintenance. Toni is always so pleasant and makes you feel like family
Needed to have a few things checked out along with normal maintenance. Toni is always so pleasant and makes you feel like family
This is the third vehicle I’ve purchased from Lou Cerota at Pellegrino GMC Buick, and once again he exceeded my expectations. Lou is personable, funny, respectful, and incredibly patient throughout the entire process. He takes the time to answer every question without making you feel rushed, and his knowledge of the vehicles and financing options makes the experience stress-free.
What I appreciate most is how efficient he is—he gets everything done quickly while still making sure you understand every step. His professionalism and genuine care for his customers are the reasons I continue to come back. If you’... Read More DealerRater - Aug 4, 2026
They are very accommodating and great to work with! I would definitely recommend them for any service needs!
Great experience, no pressure, professional Fair price and worked with me on financing. Craig was a very likable person who just wanted to get me in the truck I wanted.
Lou was a pleasure to deal with. He was honest and up front with all the details of the car I leased through him. It felt more like talking with a friend than a salesman. He was knowledgeable and professional and I will be bringing him more business. I would recommend him 1000%.
I have been dealing with Lou Cerota for 33 years. He is honest and trustworthy. . I will be coming to this dealership as long as Lou is there.
It has been a pleasure over the past fifteen years leasing cars at Pellegrino Buick.
Very professional and friendly. Don't feel like they are trying to take advantage of you.
Henry was fantastic assisting my son Noah and me with buying Noah’s very first car. Even though we walked in just 10 minutes before closing, Henry was professional, friendly, patient, and took great care of us through the entire process. Highly recommend working with him!
This was the best car experience we have ever had. We were going just to look. Henry met us in the lot, listened to what we were looking for and brought us right to the car we bought. He was attentive, personable, and thorough, he knew his stuff. The dealership is spotless and everyone was polite and professional. I will be back for my next car.
I worked with Henry to purchase a Sierra Denali. The whole experience was great from start to finish. I called ahead of time to see if the truck was available and when I got there the truck was parked out front, clean and waiting for me. Henry was friendly and easy to work with. This is not one of those places you feel like you need to take a shower when you leave because you just got fleeced. I would recommend these guys if you are looking for your next vehicle. The financing portion of the experience was also one ... Read More Google - Jul 25, 2026
Professional, friendly, timely No I'm done This is crazy Hello, hero, hello, hello, help, hello
Customer Service communication rep was very inviting and did what she could to relay process info but actual service quality, time, and communication updates accordingly through the process was not as great as I expected.
Highly recommend Henry Smith. Super nice guy, not pushy, and a big help. Thanks Henry!!
They were great did everything for me They Held the car until I was ready awesome place
Very friendly and professional Very friendly and professional very good with information on my vehicle what going on and how much
Very friendly and professional Very friendly and professional very good with information on my vehicle what going on and how much
From the moment I met Lou I felt comfortable and trusted him with the purchase of my new vehicle.
Service was great took care of because I wasn't out of town and I was leaving the next day and they took me and fix my car. Thank you very much.
Sleeves. The gas tank was placed back. But the car wires were shove back without the sleeves and now car wires are hanging out. Terrible service I spoke with the owner and he said that was the best his technician was able to do. He also said that because he is not a mechanic he could not explain to me too much about the process of what the technician work. My car is there every two week with a new problem.
I’m extremely happy with the price and friendliness. Everyone at Pellegrino GMC was very nice, helpful and courteous.
Top shelf. Never had any bad experiences with service or sales. Everyone is always very courteous.
For starters the service that we got from Henry was wonderful he was very helpful and made it easy for me and my wife to purchase our vehicle, he explained everything and wasn’t pushy when we decided we wanted to sleep on our decision to purchase., As you know we returned and purchase the vehicle. I would definitely recommend and ask for Henry Because he was really helpful and made the experience great for us.
The. Best darker
Toni, the service representative is always a great help in ensuring my vehicle remains in top running condition.
Friendly and professional. I have found my vehicle service home. There in no other service center better than Pelligrino in South Jersey.
As a returning customer, once again I was very happy. It only took one day for them to locate the exact car and color I wanted. Henry and rest of staff was very easy to work with
Completed the oil change and tire rotation in a reasonable time while I waited. Desk clerk was friendly and helpful.
I recently went to this dealership for an oil change and tire rotation and it took over 2 and a half hours. I was there on time for my appointment at 8:30 am and nobody was in front of me on a Wednesday. Someone from the dealership texted me asking if I would like an offer on my car and after I agreed (out of curiosity), he sent me a disrespectfully low amount of money in his offer. Sales also did not ask me whether or not I wanted a sticker inside my car windshield showing the mileage, but went ahead and ... Read More DealerRater - Jul 17, 2026
Lous was great and very supportive to get us the car that we needed! Highly recommend!
We had a smooth and fair process with Lou and Craig! Best in the business!
It was very easy to get an appointment. I received a phone call within an hour of my appointment and Betsy explained everything that was done and what was recommended to be done with all the prices included. She was very informative and I liked that I could text or call to find out information on the status of my vehicle.
You have done everything to make this transition easy for me. Thank you!! Very happy!!
At a routine maintenence appointment, I mentioned an issue with my sunroof. Turns out I needed a new motor for it and the part was backlogged. I was relocating out of NJ in 2 weeks and was worried I wouldn't get the fix done before I left. Toni assured me she would do everything she could to assist. When I relocated without having the fix completed, I let Toni know that I would be back in-state for 1 day only. She was able to fit me in that day and get the car fixed up. It definitely saved me from having ... Read More DealerRater - Jul 13, 2026
Quick easy efficient Great experience with service. Short wait time all work done in a professional manner
Great service and speedy transaction! They found my truck, had it delivered quickly. The best!
Another easy purchase from a great dealership. Our salesman was great and helped us every step of the process! Pellegrino all the way!
I just bought a used car from Pellegrino Buick GMC and this was one of the best experiences I've had with a dealership. Henry was great! He made the whole process very easy and made us feel welcomed and prioritized the whole time. He even came in the next day on his day off to finish up the paperwork so we could take the car home since we came in late in the evening the day before. Definitely recommend this dealership if you're shopping for a car!
This week I visited Pellegrino Buick GMC to find a used car for my daughter. They had the exact car we wanted on their lot, and the dealership had great reviews, so I expected a positive visit, and that's exactly what we had. I dread shopping for used cars, but we had the pleasure of working with Henry, and he made the whole process easy. He was genuine, friendly, and very attentive. Even though we arrived late in the evening, he allowed us the time to consider the offer and make a decision without worrying about the time on ... Read More Google - Jul 10, 2026
Great service and sales.
I would highly recommend GMC Pelligrino/ Lou Cerota to any friends or relative. I have leased three vehicles with no hassle and amazing pricing. I just wanna point out that Lou C. is a genuine caring salesman.. He is truly a pleasure to work with, as well as the rest of the team. Thank you for all you do Lou. You are the best.
Made an appointment and they didn’t look at the truck for a week after dropping it off. Then they kept my truck for weeks for a fuel sensor repair saying the diagnostics took along time bc they’re emailing with gmc directly. Truck didn’t sound right after picking it up so I returned it. They tried telling me my steering gear box and pitman arm were bad. Gave me an estimate over $2500 or so. Many other details to this but the long and short of it is this place tried ripping me off for an unnecessary repair and ... Read More DealerRater - Jul 6, 2026
Always a pleasure. Always a good experience Staff is friendly and courteous, very neat n clean
Always a pleasure. Always a good experience Staff is friendly and courteous, very neat n clean
I was a receptionist cashier. Every day was a pleasure to work with everyone there.
Not very forthcoming with information, lack of transparency, with pricing, unorganized when picking up and paying
Great staff especially the person who checked me in. You really should wash the cars you service though.
Toni the Service Advisor was extremely helpful with getting my truck diagnosed and repaired in a timely manner. I’m very grateful for the service and support she provided.
I checked in and the woman at the service desk was friendly and had a smile on her face. She made me feel instantly comfortable
The best service I received in a long time. Pellergrino checked my car and found the problem and let me what it was and how much it would cost They only had my car for two days. I would recommend them too anyone I know. The cost wasn’t as bad as I thought it was going to be.
Great service and loved working with everyone my wife is very happy
I always look to work with Tony when I have my vehicle service. She's always been friendly and professional, and taking care of my service needs.
I always look to work with Tony when I have my vehicle service. She's always been friendly and professional, and taking care of my service needs.
We’ve been buying vehicles from Lou Cerota for many years, and every experience has been outstanding. He is always honest, knowledgeable, and never makes us feel pressured. He takes the time to understand what we’re looking for and makes the entire process smooth and stress-free. His professionalism, excellent customer service, and commitment to his customers are the reasons we keep coming back. If you’re looking for someone you can trust for your next vehicle, I highly recommend him. Thank you for another great buying experience Lou!
They can not fix the problem and have not returned a call back in a few days
She was fantastic She was fantastic and followed through with everything she promised Very happy
I am not happy with the dealership right now. I paid all that money to have my check engine light still on.
Pleasant experience. The transaction was quick, and streamlined. I had a concern at one point, but Henry went back to the drawing board, and pulled through for me. The closing price was as advertised, without surprise fees. I'd highly recommend dealing with Henry Smith.
It's always a pleasant and courteous experience when I come for service. Customer service is exceptional.
Great experience buying my used car! The process was easy, everyone was friendly and helpful, and I never felt pressured. Love my new car and appreciate the excellent service
Perfection as always! Easy and peaceful Our experiences at Pellegrino are always effortless and we couldn't be happier!
Lou and the whole staff at Pellegrino were great. They were attentive to every detail from start to finish. I would gladly recommend them.
Every one at Pellegrino was very helpful in assisting on purchasing my truck especially Henry Smith.
My suv was fixed in a timely manner and my total cost for repairs was close to or exactly what was estimated.
Lou was fantastic to work with. Will recommend to friends and family! Thank you Lou!
I know dealers dont always have the best rep. However this property from agresta to pellegrino has always been good to me. 5 stars plus
Pretty good service was done fairly quick Ease of appt was good Staff was friendly
I was having an oil change and 6 month check. I had a few filters replaced. They took my car right back. Everything seemed very efficient!
Frustrating. Dealership contacted me to make the recall appt. only to be told they never ordered the parts for me. I drove almost an hour away for an oil change.
What a great truck purchase experience. Henry has been our go to guy for many years. We highly recommend for your future vehicle purchase.
I love my new Buick!! Henry was amazing!!
I have been doing business with this dealership for over 20 years. Their sales and service departments are outstanding. Lou Cerota has been the salesman that I have dealt with for over 20 years. He goes above and beyond to make sure my purchase/lease is exactly the vehicle I was looking for, was within my budget limits and is a perfect fit. Lou truly is an asset to Pellegrino dealership. He spent over 5 hours today with me finding my new vehicle and I absolutely love my new car!! He has a fantastic personality, is very upbeat and professional. He made my ... Read More DealerRater - Jun 19, 2026
Disappointed. 2 days to diagnose a problem and was advised part not available so try eBay or a junk yard. $400 poorer. I should have YouTubed it. Looks like I can buy the part online.
Everyone was extremely helpful . Service was great. Done in a timely manner. I was very satisfied
Toni went out of her way to pull my car into the bay when service was completed so I didn't know to walk too far outside to finish it. She saw my disability and without being asked graciously accommodated me. I truly appreciate what she did. It made a difference in my day
I made sure I was comfortable with the truck showed me all the amenities and signing into Apple radio and OnStar. I appreciate it and thank you very much.
I have been here several times for service. The staff has always been very personable and welcoming. Without a doubt, the best service experience I have had anywhere.